Complex Compliance – Case Study

Complex Compliance: Turning Regulatory Overload into Opportunity

Managing property compliance has become increasingly challenging, particularly as new regulations and local council rules continue to evolve. Recent figures show that 29% of landlords now cite compliance as their main reason for using letting agents—up from 17% in 2023. With the upcoming Renters Rights Bill (RRB) set to tighten requirements further, the demand for comprehensive compliance support is only growing.

At Yuno, we refer to this heightened level of oversight as Complex Compliance. It extends beyond the usual checks—like gas safety, electrical safety, and EPCs—and delves into the more nuanced requirements of specific property types, locations, and occupancies. A prime example is Houses in Multiple Occupation (HMOs), where licensing rules and safety standards can vary significantly from one council to the next. Missing a single requirement can mean delays, penalties, or even legal action.

For letting agents and property professionals, providing robust compliance services is now a key differentiator. Retaining landlords often hinges on the ability to navigate complex regulations and avoid penalties. By offering a well-rounded compliance framework, agents can reduce their clients’ stress while delivering a valuable service that supports long-term portfolio growth.

Become an HMO Specialist

Yuno’s Centralised Full Service Compliance Management includes automated checks for local HMO licensing, planning requirements, design considerations, and fire safety standards. Our Property Evaluation feature quickly assesses HMO suitability, ensuring no surprises when it comes to meeting local or national guidelines. We also offer a panel of compliance experts who can guide you through each stage, from initial assessment to final sign-off.

Case Study: Mixed Compliance in Action

According to government data, 35% of properties have mixed compliance requirements that can involve HMO regulations, licence renewals, planning applications, fire safety risk assessments, and more. One property manager noted that juggling upgrades—like specifying the right grade of alarm systems and ensuring doors meet fire resistance standards—can be both time-consuming and costly. Yuno’s streamlined approach helped them address each requirement in logical order, reducing stress and preventing costly rework.

Our clients echo these benefits:

“Yuno offer a fantastic all-encompassing service that takes the strain out of the licensing application process… We also find them to be a trusted adviser on any impending licensing changes.” – Senior Manager, Marsh & Parsons
“Considering how tricky the requirements imposed by Hammersmith & Fulham Council have been, Yuno’s help in ensuring my portfolio is meeting these required licensing requirements has been invaluable. Their standard of work is excellent.” – Property Manager, Douglas & Gordans

Why Complex Compliance Matters

In an era where councils and central government are tightening regulations, property professionals who adapt stand to gain a significant advantage. Rather than viewing these rules as a burden, forward-thinking agents and landlords can turn them into a selling point. Demonstrating expert knowledge of local planning, safety standards, and licensing frameworks builds trust and reassures clients that their portfolios are in safe hands.

Unlock the Advantage with Yuno

Yuno’s Complex Compliance framework helps you stay ahead of evolving regulations, safeguard your reputation, and provide exceptional service to clients. By leveraging our data-driven insights, automated checks, and expert guidance, you can transform compliance from a headache into a strategic asset—one that sets you apart in an increasingly competitive property market. If you’re ready to reduce risk, retain landlords, and boost portfolio performance, Yuno is here to help.

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Paul Conway Founder & CEO

With over 15 years immersed in the property sector, Paul’s expertise is unparalleled. From his beginnings as a developer in Chelsea to pioneering the innovative Yuno property compliance model, his journey showcases a deep understanding of the industry’s intricacies.

Having been a slave to the beast of responsibility & liability, Paul decided to partner with property legal professionals & experts to create a platform that would empower all with the knowledge and means to set themselves free once and for all. With Yuno, you’re not just complying; you’re thriving.

Steve Simons Financial Director

With his Chartered Accountant background and extensive experience in corporate finance, private equity, and real estate, Steve plays a pivotal role as our Financial Director and Advisor. His financial acumen is invaluable in shaping Yuno’s financial strategies and ensuring sound financial governance. 

With over 25 years of experience, Steve’s insights and guidance are instrumental in driving Yuno’s financial success.

Russell Cole Advisor CTO

With over 15 years of professional experience spanning diverse sectors, from law enforcement to fintech, Russell brings a wealth of knowledge to our team.

In 2016, Russell’s entrepreneurial spirit led him to raise an impressive $8 million for the establishment of Paymenta, a cutting-edge platform specializing in foreign exchange and remittances.

Russell is a proud graduate of Oxford, where he earned his PGDip in Software and System Security. His expertise and passion for technology make him an invaluable asset to Yuno, ensuring our platform remains at the forefront of innovation.

Lori Thompson Boardmember & Advisor

Lori brings over two decades of expertise in estate agency and the private rental sector to the Yuno team. 

As a valued advisor, Lori plays a crucial role in shaping Yuno’s compliance solutions, ensuring they meet the needs of our clients in an ever-evolving industry. Her wealth of knowledge and commitment to excellence make her an integral part of our mission to simplify compliance in property management.

David Smith Lawyer

David’s legal prowess in property litigation, property regulation, and data protection is unparalleled. His extensive experience, especially in matters concerning residential tenancies and agencies, makes him an invaluable asset to Yuno. 

With a keen eye for new legislation and obligations, David excels in advising and litigating complex property issues. He has a knack for finding innovative solutions within existing laws to tackle unique client challenges.

Kate Faulkner OBE Advisor – Industry Figure

With a proven track record of nurturing businesses and an in-depth understanding of consumer behaviour in relation to property, Kate is a true industry figure. Her insights and expertise are invaluable to Yuno’s mission.

Kate’s dedication to improving the property industry aligns perfectly with our goals, and her guidance helps us continually evolve to meet the needs of property professionals and consumers alike.

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